Privacy Policy for Nebula Nosh
Nebula Nosh, located at 18 La Salle Road, Hong Kong, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site, make reservations, or use our services. By using our online platform, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information to provide and improve our services to you. This includes:
- Personal Data: We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to, your name, email address, phone number, and any special requests or dietary preferences when making a reservation or inquiry about catering or private events.
- Usage Data: We may also collect information on how our site is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Reservation Details: Information related to your reservations, including date, time, number of guests, and any specific notes or requests.
- Communication Data: Records of your communications with us, such as inquiries made through our contact forms or email correspondence.
How We Use Your Information
Nebula Nosh uses the collected data for various purposes:
- To provide and maintain our services, including processing your reservations for fine dining, catering, and private events, and managing takeaway orders.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our site when you choose to do so.
- To provide customer support and respond to your inquiries.
- To monitor the usage of our site and improve its functionality and user experience.
- To detect, prevent, and address technical issues.
Disclosure of Your Information
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation or respond to lawful requests by public authorities.
- Protect and defend the rights or property of Nebula Nosh.
- Prevent or investigate possible wrongdoing in connection with our services.
- Protect the personal safety of users of our services or the public.
- Protect against legal liability.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described in this policy.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Nebula Nosh aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Nebula Nosh relied on your consent to process your personal information.
Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our site, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By mail: 18 La Salle Road, Hong Kong